Administered by Anthem Blue Cross and BlueShield
LiveHealth Online
Now you can get the health care you need without all the hassle.
Have a health question? Feeling under the weather? With LiveHealth Online, you don’t have to deal with scheduling an appointment or long wait times at the urgent care center. In fact, you don’t even have to leave your home or office. Using LiveHealth Online, you can see a doctor who can answer questions, make a diagnosis, and even prescribe basic medications, when needed.
With LiveHealth Online, you get:
- Immediate doctor visits through live video.
- Your choice of board – certifies doctors
- $15 PCP copay per visit
- Private, secure and convenient online visit
What are Qualifications of the Doctors you see using LiveHealth Online?
- Board certified
- Average 15 years practicing medicine
- Mostly primary care physicians
- Specially trained for online visits
When can you use LiveHealth Online? As always, you should call 911 with any emergency. Otherwise, you can use LiveHealth Online whenever you have a health concern and your own doctor isn’t available. Doctors are available 24 hours a day, seven days a week 365 days a year. Some of most common uses includes:
- Cold and flu symptoms such as a cough, fever and headaches
- Allergies
- Sinus infections and more!
Just enroll for free at livehealthonline.com or on the app, and you’re ready to see a doctor.
Condition Care
If you have a long-term health problem, ConditionCare is for you. It’s a program that helps people with asthma, chronic obstructive pulmonary disease (COPD), diabetes, heart failure, coronary artery disease (COPD), diabetes, heart failure, coronary artery disease (CAD) and more. When you join the program, we’ll give you the tools and resources you need to take charge of your health. You’ll also get:
- 24/7 phone access to a nurse care manager who can answer your questions and give you up-to-date information about your condition.
- A health review and follow-up calls if you need them.
- Tips on prevention and lifestyle choices to help you improve your quality of life.
Who is Eligible to Enroll? Employees enrolled in the Medical Plan.
How Can I Enroll? Call (800) 445-7922 to sign up.
Future Moms
Having a baby is an exciting time! Future Moms can help you have a healthy pregnancy and a healthy baby. Sign up as soon as you know you’re pregnant. You’ll get:
- 24/7 phone access to a nurse coach you can talk to about your pregnancy and your health. A nurse may also call you from time to time to see how you’re doing.
- A book that shows changes you can expect for you and your baby over the next nine months.
- Useful tools to help you, your doctor and your Future Moms nurse coach track your pregnancy and spot possible risks. You’ll also get tips and resources to help you make better decisions and prepare for the birth of your baby.
Who is Eligible to Enroll? Employees enrolled in the Medical Plan.
How Can I Enroll? Call (800) 828-5891 to sign up.
24/7 Nurse Line
You can call any time to talk to a registered nurse about your health concerns. You can get answers to questions, whether you’re sick or not.
Need health care right away? A nurse can help you decide where to go if your doctor isn’t available. Going to the right place can save you time and money. And you can access better care, too.
Who is Eligible to Enroll? Employees enrolled in the Medical Plan.
How can I Enroll? Call (800) 337-4770 to sign up.
Plan Administrator Contact Information
Anthem Blue Cross and Blue Shield
PO Box 27401
Richmond, VA 23279
www.anthem.com
(800) 451-1527
8:00 a.m.-6:00 p.m. Monday-Friday ; Saturday 9:00 a.m.-1:00 p.m.

